ReStory Showroom & Digital Merchandising Associate

Location: Sydney, NSW 

Employment Type: Casual
Days: 2-3 days including Sunday

Reports to: Enterprise Manager

About Re-Story by ReLove

Re-Story is a new social enterprise by ReLove, a registered charity based in Sydney. Our curated collection of authentic, pre-loved designer furniture is handpicked for discerning design enthusiasts who not only value expert craftsmanship but also sustainability and social responsibility. By choosing pre-owned furniture, you contribute to the circular economy, extending the life of a beautifully designed piece and reducing environmental impact. Make sustainable decisions without sacrificing style, and shop with peace of mind knowing your purchase made a huge impact on the community.

Role Summary

The Showroom & Digital Merchandising Associate is a dynamic and hands-on role perfect for a design student looking to gain real-world experience. You will be a key player in bringing the Re-Story brand to life, both in our physical showroom and on our e-commerce platform. This is a unique opportunity to build a portfolio and directly apply your design skills in a professional setting, from styling the showroom and helping with events to curating our online collection.

Key Responsibilities

• Showroom & Customer Experience:
• Provide a premium level of customer service, engaging customers with the unique story of each piece.
• Maintain high standards of visual merchandising and showroom presentation.
• Confidently handle sales transactions and daily retail operations.
• Coordinate, supervise, and support our team of dedicated volunteers.
• Digital Merchandising & E-commerce:
• Create compelling product listings for our e-commerce platform, including writing engaging copy and descriptions.
• Photograph and edit high-quality images of new inventory to showcase products online.
• Ensure the digital store's aesthetic aligns with the look and feel of our showroom.
• Manage the online product catalog, keeping it accurate and up-to-date.
• Events & Activations:
• Assist in the planning, setup, and styling of in-store events and brand activations.
• Engage with guests and support event activities.

Qualifications & Skills

• Currently studying design, visual merchandising, or a related creative field.
• A strong passion for interior design and an eye for aesthetics and detail.
• Excellent communication skills and a proactive, positive attitude.
• Experience with or a strong aptitude for digital platforms and photography.
• A genuine interest in sustainability and social responsibility.

What We Offer

• A direct opportunity to build a professional portfolio in a live retail environment.
• The chance to work with authentic, pre-loved designer furniture and learn about craftsmanship.
• Hands-on experience in retail operations, e-commerce, and event management.
• A supportive and passionate team dedicated to a meaningful cause.
• Flexible working hours to accommodate your studies.

To apply please email cover letter and CV to katie@relove.org.au